Service Integration Process Analyst

Permanent Nr Newquay

The Service Integration Process Analyst will support the Service Integration Manager in the introduction of a fully joined up Service Value System within KCL.

To achieve this, the post holder will be involved in promoting Service Management principles across the whole of King’s IT, as well as elsewhere with partners, and other departments across the university in the form of Enterprise Service Management. In doing so, they will help to facilitate viable and reliable interfaces between both internal and external service providers.

To achieve this, the post holder will primarily be involved in the following areas of service management:
• Service Level Management
• Service Catalogue Management
• Service Reporting

The role will naturally expand its remit into many other aspects of service management as the concept of Service Integration evolves over time

We are a fast growing company supporting the services of King’s College London, but in the heart of Cornwall.

We have active committees for Sustainability, Healthy Workplace and a social committee!

We offer 25 days holiday per annum pro rata, 10% discretionary bonus, contributory pension scheme, modern, comfortable offices a mere 10 minutes from the beach – plus much more!

Applications should be submitted to with your CV and covering letter with details of your salary expectations.

Due to the number of applications expected if you haven't heard from us within one month please assume you have been unsuccessful for the position, but we thank you for your interest in the business.



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