Spotlight on Austin

National Apprenticeship Week 2022

This week marks the 15th annual week-long celebration of apprenticeships for National Apprenticeship Week. Our Apprentice ambassadors are sharing their stories and achievements all week and letting you know their involvement in providing first-line support to the King’s community.

This year’s theme is ‘Build the Future’, so we’ll also be focusing on how the Service Centre supports the local community by building future careers, supporting job creation and the helping the economy in Cornwall. Since opening in 2015, King’s Service Centre has been recruiting from the local area, developing staff and delivering work experience, graduate and apprenticeship opportunities.

This investment in the next generation has ensured the Service Centre is never short of excellent talent. Thirty-two apprentices have passed through its doors, with over half staying on and continuing their careers with King’s.

Today our spotlight is on a member of our team who completed his apprenticeship at King’s Service Centre and has worked his way up. He shares with us his career progression and his advice to those thinking of applying for an apprenticeship.

Austin, what made you choose an apprenticeship rather than other education options?

I was never interested in going to university to get a degree as I find it easier to learn by experience, plus the ability to earn whilst completing the apprenticeship was a big bonus.

How was your overall experience as an apprentice at King’s Service Centre?

The experience completing the apprenticeship with King’s was very good, I was treated the same as any other employee meaning I felt part of the team from the beginning. Everyone at KSC was very supportive and willing to help with the practical assessments on the course.

How has your career developed since completing your apprenticeship?

Working on the Service Desk gave me a very good foundation within IT and a huge amount of knowledge about the way King’s functions, since then I have moved into a 3rd line team specialising in supporting Dynamics 365 CRM as well as working on various projects improving the student’s experience.

What advice would you give to someone thinking of taking up an apprenticeship?

Go for it, it is a good way to get experience in the field whilst being paid, you still get a qualification at the end with the bonus of having a foot in the door.

Austin is just one example of the progression of previous apprentices within King’s Service Centre, Rhys, Ruby & Brin have also been promoted three times since they completed their apprenticeships. Of those that have completed their apprenticeships, all but one have been offered a full time Analyst role upon completion.

If you are interested in an apprenticeship at King’s Service Centre then please keeping checking the Government website for opportunities